What items can be returned?
Any product with the exception of milled grains may be returned within 30 days for an exchange or refund (less shipping charges).
Who pays for return shipping?
The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, Bottom of the Barrel Homebrewing & Winemaking Supplies will be responsible for the cost of ground shipping only, and only for returns made within 30 days of the purchase date.
Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.
Send returns to:
Bottom of the Barrel Homebrewing &Winemaking Supplies
2313 Woodhill Dr
Lexington, KY 40509
How do I return an item?
Print out a copy of our return form and follow the instructions.